1. Set Realistic Goals
   Setting realistic goals for the year is essential to the success of your business.

• Have clear, achievable objectives.
• Set measurable goals that can be tracked.
• Create a timeline for achieving each goal.
• Make sure your goals are aligned with your business plan.
• Monitor regularly to ensure you are on track.
• Be realistic about your timeline to achieve your goal.
• Evaluate successes and failures along the way. It's ok to make adjustments.
• Reward yourself when you reach certain milestones.
• Stick to what works best for you.

2. Utilize Technology To Increase Efficiency
   Utilizing technology to the best of your ability will increase your efficiency and maximize your Time / Value / Money.

• Utilize your Customer Relationship Management (CRM).
• Utilize Dotloop.
• Maximize social media for advertising and networking.
• Utilize your mobile apps to save time.

3. Invest In Yourself
   Professional and personal development with education are keys to making you the best REALTOR® possible.

• Attend company offered classes even if you "think" you don't need them.
• Know the latest trends and regulations.
• Read books, articles or blogs related to real estate.
• Take some online courses related to customer service.
• Find a mentor that can provide guidance.
• Listen to podcasts related to real estate.

4. Expand Your Network Of Contacts And Referral Sources
   Expanding your network of contacts and referral sources will help you find new leads, build trust, and access a larger range of resources.

• Join a professional organization. (Get involved with BR or MAAR)
• Reach out to local businesses. Be Their REALTOR® of choice for their customers.
• Attend networking events i.e. real estate board functions, Chamber of Commerce gatherings, attend more church gatherings, etc.
• Take advantage of referral programs. (Leading RE!)
• Be more aggressive with your existing relationships (family, friends, old school mates).

5. Focus On Customer Service Excellence
   Your success is based on exceptional customer service.This includes being organized and responsive.Always having a positive vibe and mindset to build trust with new and current clients.Clear communication will eliminate possible issues during the process.

• Understand your client's needs.
• Keep up with market trends.
• Be accessible and responsive.
• LISTEN!
• Follow through!

6. Establish A consistent Marketing Strategy
   Have a consistent marketing plan for engaging new and existing buyers and sellers.

• Have a well thought out plan. (Use your marketing department!)
• Define your goals to your plan.
• Utilize social media and your marketing department.
• Identify and understand your target.

7. Take Advantage Of Digital Marketing Tools
   Digital marketing can give you a competitive advantage over other REALTORS®.

• Adwerx
• Your CRM (email campaigns)
• FaceTime

8. Streamline Processes & Paperwork For Smoother Transactions
   You need to streamline the process and paperwork to ensure a smoother transaction. Streamlining your processes also increases your time / value / money.

• Dotloop!
• Online scheduling tools.
• Digital advertising (Adwerx)
• Mobile App for your client.

9. Develop An Effective Follow-up System With Clients.
   Having an effective follow-up system will allow you to meet your clients' needs throughout the transaction process.This will help build trust and loyalty for long-term relationships.Long term relationships = referrals.

• Use the method our client prefers.  (Text, email, call)
• Handwritten notes (NINJA)

Respond promptly when a client reaches out even if it is to tell them you are with another client.  Communicate to let them know you have received their message.